![]() Right-click on the printer driver and then left-click on Remove Device. ĥ. If still open, close the print queue window to return to the printers folder. If the printer driver is not listed in the printer folder, go to step 7. Click here for instructions on how to clear the print queue. Disconnect the USB cable from your computer and your machine.Ĥ. Delete any pending jobs in the print queue. If your machine starts printing pending documents, then the issue is resolved.ģ. Turn off your machine, wait about 15 seconds, and then turn on your machine. ![]() Part 2: Troubleshoot your machine's connectionġ. Check the machine's LCD for any error message and clear it.Ģ. Once the firmware is updated, you may connect the Brother machine back to your original computer using the USB 3.0 port and complete the installation. ![]() Once you have connected to the second computer and can print, update the firmware on the Brother machine.Ĭ. Connect the Brother machine to a different computer running an operating system other than Windows 8, 8.1, or 10 and install the software.ī. Connect the USB to a different (non-Windows 8, 8.1, or 10) computerĪ.
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